Return Policy

TERMS OF RETURN

-All Lights can be returned or exchanged. Returns and exchanges must be initiated within 30 days from the delivery date, must be in the same condition that you received them, and in the original packaging.

-Tiffanylampusa are final-sale items, once received, no return service would be provided. Therefore, if any defects, please contact us within 48 hours upon arrival of items, we’ll offer help.

-Once the return has been received by us, a full refund will be issued within 1~5 business days in your original form of payment.

-Unfortunately, we do not cover the charges of any returns arising from the buyer's personal will. If the item arrives damaged or defective(associated proof must be provided), we would issue a shipping label.

Read Before You Return:

1.Contact Tiffanylampusa Service services@tiffanylampusa.com before returning any items. Please note: Items sent back without authorization may not be refundable.

 (1)Have your order information ready. Including order number, purchase platform, order email.

(2)Provide a brief description of the issue (if any). Photos(videos) of all labels on the original box are essential for us to proceed with your request faster.

2. Different regions have different return addresses. Do request return shipping information before returning any merchandise.